Phoenix Photography, Inc. ("Phoenix Photography," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you place an order with us, how we use that information, and the choices you have. It applies to phoenixphotoinc.com and any related order forms, SMS communications, and printed deliverables.
When you place an order through our website or in person at one of our events, we collect:
We do not share customer information with third parties for marketing purposes. Your phone number, email address, and other contact information are used only to fulfill your order and to send the transactional messages you have specifically authorized.
No mobile information — including your phone number and your SMS opt-in (consent) data — is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold or shared with any third parties for any purpose other than delivering the messages you requested.
We share information with the following service providers solely to operate our business:
We may also disclose information when required by law, when responding to a valid legal process, or when necessary to protect our rights or the safety of others.
Opting in to text messages is entirely voluntary and is not a condition of purchase. If you opt in by checking the SMS consent box on the order form, you authorize us to send you transactional messages about your order. You can opt out at any time by replying STOP to any message you receive from us. Full SMS terms are available at phoenixphotoinc.com/sms-terms.
Our website may use minimal cookies to remember your order form progress and to keep you signed in if you are an authorized staff member. We do not use cookies for cross-site advertising or third-party tracking.
We retain order records and customer contact information for the period required by applicable tax and recordkeeping laws (typically seven years for financial records). Photos and composites are retained for the duration of each event's archive plus a reasonable post-event period to support reprint requests.
You may, at any time, contact us to:
To exercise any of these rights, contact us using the information in Section 9.
Many of the subjects we photograph are minors. Orders are placed by parents, guardians, or other authorized adults — not by the children themselves. We do not knowingly collect personal information directly from children under 13. Parents and guardians may contact us at any time to review or request deletion of information related to their child.
For any privacy-related question, request, or concern:
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. Material changes will be brought to your attention before they take effect, where reasonably possible.